Returns are accepted within 30 days of the date your order was placed. We offer Free Return Shipping if you use our UPS Return Label within 7 days of receiving your order. The item will need to be mailed on or prior to the 7th day of receiving your package. After the 7th day, you may use our UPS Return Label at a cost of $7.00, which will be deducted from your merchandise refund. You may also ship back the return with an insured and traceable shipping carrier of your choice. We recommend obtaining a receipt for all shipments and keeping it for your records.