Mail returns to:
Bare Wires Surf Shop
1307 3rd Ave,, Spring Lake, NJ 07762.
You may return most new, unopened, tags still attached items within 10 days of delivery for a refund. If you chose to pay for shipping when purchasing, whether international or expedited domestic, and return a product, shipping is non refundable if not a result of our error.
ATTENTION ALL WANELO CUSTOMERS
IF YOU REQUEST A RETURN OF PRODUCT FOR SIZE, FIT, ORDERED INCORRECTLY, or ANY OTHER REASON NOT THE FAULT OF BARE WIRES SURF SHOP THERE WILL BE A 15% RESTOCKING FEE REMOVED FROM YOUR REFUND
To return an item email us, and be sure to put the order number and "return" in the subject area. We will pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.). If an exchange is the option then buyer is responsible for the shipping of the exchanged product as well, on items exchanged at no fault of the shipper.
You should expect to receive your refund within two weeks of package being returned to shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).