You have Within 20 calendar days of placing your order days to return your purchase.
Mail returns to: NanaMacs Boutique 4415 W Hargrave Ave, Post Falls, Idaho 83854.
Remember to inspect your items within 3 days of receiving your items to notify us of any issues.
Refunds will only be issued in the form of digital Gift Cards. Please provide an email address and phone number for returns.
Customers: Please log into your account, and select the items to start the Return Authorization Process. After the Return is approved, you will begin the shipping process to return the item(s) for an online digital Gift Card. Items must have a return authorization request before they can be returned to our warehouse.
Exchanges: Due to our limited quantities per unique style we can't guarantee an exchange will be possible. therefore, only store credit will be issued in the form of a digital Gift Card.
Please allow up to 5-7 business days to process your return once we receive it.
Returns must be received within 20 calendar days of placing your order (unless otherwise noted at purchase), at our warehouse. International orders have 35 days from the order date to return merchandise.
Returns must be in original, unused, unworn condition with no defects, no stains, no Pet Hair, no smells or signs that the item has been worn or used, with all tags attached and all packag slip included with the return.
For returned items past the 30 day return period, a 25% restocking fee will be subtracted from the store credit given.
Shipping charges are not refundable. We are not responsible for returned shipping costs.