Mail returns to: Lady Story 5300 Iron Horse Pkwy, Dublin, CA 94568.
- Contact us by e-mail: ladystoryco@outlook.com
- We accept returns within 14 days of receiving your purchase. All items that are returned will be subject to an inspection. If an item is found altered with, used or physically damaged it will not be accepted for return.
- Merchandise must be unworn, unwashed, and in the same condition and packaging it was sent with all tags attached to be eligible for a return. All swimwear and undergarments are final sale.
- Return shipping is the responsibility of the customer and service fees are nonrefundable.
- When placing orders, be sure to enter a complete and accurate shipping address. The most common reason for undeliverable shipments is the omittance of an apartment or unit number. Items returned to sender will be subject to a re-ship fee at cost to the customerRead full policy
