According to statistics, one in three pets become lost at some point in their lives, and yours could very well be one of them. That’s more than enough reason to microchip your canine companion (or your feline companion!) Keep your pet safe with the personalized Auroth ID Card.
When you input your pet’s information, enter all relevant contact information. It’s a good idea to include both landline and cell phone numbers for you and anyone else in your household who is responsible for ownership. You don’t want to miss a call telling you that your canine/feline companion has been found. Remember to keep your contact information up to date with our re-order discount.
All of our products are proudly crafted with durable materials that are designed to last for years of adventure. We’re so confident in the workmanship of our products, we guarantee the quality of your Auroth Pet ID for the lifetime of your dog. Shop for your best friend with confidence, knowing that your purchase is as protected as they are.
Each License is manufactured in the USA, allowing us to have your card printed within 24 hours. You and your loved one can both enjoy having the proper identification ready at any time.
You have 30 days to return your purchase.
Mail returns to: 3390 De La Cruz Blvd Ste F, Santa Clara, California 95054.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 612 N Chalburn Ave., West Covina CA 91790, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 612 N Chalburn Ave., West Covina CA 91790, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.Read full policy