Mail returns to: NYCT Clothing P.O. Box 32294, San Jose, CA 95152.
Please include your Order #, name and reason for return. Item must be in the same condition - unworn, unopened, unwashed with all the original packaging attached.
As of now, customer is responsible for the return shipping cost. If a tracking number is available, please let us know so we can process your return as quickly as possible & to prevent lost packages or delays.
Please note that we do not refund the original shipping and handling that you paid on the order.
Return Processing: Please allow 7 business days for your return to be processed. We will notify you via email when your refund has been processed & credited back to the original method of payment.
All sale/clearance items are final and cannot be refunded or exchanged.
All accessories (such as jewelry, hats/beanie) & intimates (bralettes) are final sale & cannot be refunded or exchanged.Read full policy